Terms and Conditions

Terms and Conditions

These Terms & Conditions govern your use of our website, social media platforms, and any other service channels operated by Nayrae, a brand registered under Ramtej, located at:
Nayrae, Ramtej Office, JNTU Vizianagaram College Road, Near Petrol Bunk,
JNTU Junction, Dwarapudi Village, Vizianagaram – 535003.

Contact: 8873989739
Email: help.nayrae@gmail.com
Grievances: nayraeofficial@gmail.com

By accessing or using any of our service channels, you (“user”, “you”) agree to be bound by these Terms & Conditions.


1. Acceptance of Terms

1.1 By using Nayrae’s website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

1.2 If you do not agree with any part of these Terms, you are advised not to use our services.


2. Intellectual Property

2.1 All content on Nayrae’s website or service channels—including products, designs, photographs, text, graphics, logos, and trademarks—is the property of Nayrae / Ramtej and is protected under applicable intellectual property laws.

2.2 You agree not to reproduce, copy, distribute, modify, or commercially exploit any part of our content without our written permission.

2.3 Unauthorized use of our intellectual property may result in legal action.


3. Modifications to Services

3.1 Nayrae reserves the right to update, modify, or discontinue any aspect of the website or service channels at any time without prior notice.

3.2 Continued use of the website after updates constitutes acceptance of the revised Terms.


4. Use of Website & User Obligations

4.1 You agree to use Nayrae’s website only for lawful purposes and in compliance with these Terms.

4.2 You must not use our service channels for:

  • Fraudulent activities
  • Violating laws or public morality
  • Commercial exploitation without permission
  • Uploading harmful, defamatory, misleading, or abusive content

4.3 If you are under 18, your use must be supervised by a parent/guardian, who will be responsible for any misuse.

4.4 You are responsible for the accuracy of any content you submit, including reviews, comments, and messages.

4.5 Nayrae reserves the right to:

  • Monitor user-generated content
  • Remove comments or reviews at its discretion
  • Take action against misleading or harmful content

5. Limitation of Liability

5.1 Nayrae, its owners, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website
  • Technical issues
  • Loss of data
  • Unauthorized access

5.2 All products are sold “as described.” We disclaim responsibility for damage caused by misuse, failure to follow care instructions, or unauthorized modifications.


6. Force Majeure

Nayrae shall not be liable for delays or failure to perform obligations due to events beyond its control, including but not limited to:

  • Natural disasters
  • Pandemic outbreaks
  • Strikes or labor issues
  • Transportation delays
  • Acts of government

7. Indemnification

You agree to indemnify and hold harmless Nayrae, Ramtej, its directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of third-party rights

8. No Agency Relationship

Nothing in these Terms constitutes a partnership, joint venture, employment, or agency relationship between you and Nayrae.


9. Communication & Notices

9.1 For any official communication, users must contact us at:
help.nayrae@gmail.com

For grievances:
nayraeofficial@gmail.com

9.2 Nayrae will send notices to you via the email address you provided during purchase or account creation.


10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes will fall under the jurisdiction of the courts of Vizianagaram, Andhra Pradesh.